Privacy policy

Privacy policy

General

Our privacy policy explains how we collect, use and disclose information you may provide to Ricardo UK Limited (‘Ricardo’) via use of our website. Whenever you visit this website, you consent to the collection, use and disclosure of that information in accordance with this privacy policy.
This privacy policy only covers our website at www.ricardo.com and subsequent sub-sites of that domain. Other websites linked to or from our website are not covered by this privacy policy and we do not accept any responsibility or liability for those websites. 

How we collect your information

There are a number of ways information about you may be collected when you visit our website. For example, if you complete an online form requesting further information about our services you may give us information such as your name, company, address, e-mail address and phone number. 
Information can also be collected with the use of information gathering technologies such as cookies and log files. These help us to identify what areas of the website you have visited and how you got there. 
You can find out more about cookies at:  http://www.allaboutcookies.org

We use a number of different cookies on our website:

1. Session cookies

We use session cookies to ensure that you are recognised when you move from page to page within the website and that any information you have entered is remembered.
More information on session cookies and what they are used for is at:  http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

2. Persistent Cookies

We use persistent cookies for website analytics and to improve website performance.
More information on persistent cookies and what they are used for is at:  http://www.allaboutcookies.org/cookies/persistent-cookies-used-for.html

3. Third party cookies

We use suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. 

For example, Google Analytics collect anonymised data- more information can be found at:  http://www.google.co.uk/intl/en/analytics/privacyoverview.html and:  http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

How to control cookies

Most browsers are set to automatically accept cookies. If you do not wish your progress through the website to be tracked then all recent versions of popular web browsers have the option to not accept cookies. However by choosing not to accept cookies, some aspects of the website performance and user experience may be affected.

Further information on how to manage cookies can be found at:  http://www.allaboutcookies.org/manage-cookies/ 

Information we receive from other sources

We work closely with third parties (including, for example, other companies in the Ricardo Plc group, business partners, suppliers and sub-contractors) and may receive information about you from them.

How we use your information

We use your information to:

  • Carry out our obligations under any contracts entered into between you and us and to provide you with the information, products and services that you request from us; 
  • Administer our website and for internal operations in the Ricardo plc group, including troubleshooting, data analysis, testing, research, statistical and survey purposes; 
  • To improve content of our website so it is presented in the most effective manner for you and for your computer or device;• as part of our efforts to keep our website safe and secure;
  • For marketing of our goods and services;  
  • To send you information about services from our carefully selected partners and suppliers. If you no longer wish to receive such information please email us to opt-out at:  knowledge@ricardo.com

 
We may disclose or share your information if we are under a duty to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions or Purchase Terms and other agreements.

How we protect your information

We are committed to protecting your privacy. We will only use the information which we collect about you lawfully in accordance with the Data Protection Act 1998. 

Ricardo UK Limited is registered as a data controller with the Information Commissioner. 

We take all reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, destruction or alteration. We use a number of technologies including firewall and antivirus software to protect your information. 

You also have a responsibility to take reasonable steps to protect your password used to access areas of this website.

Access to and correction of your information

We take all reasonable steps to update or correct any personally identifiable information that has been submitted via this website.

As covered under the Data Protection Act you have a right to request a copy of your personal information held by Ricardo and to have any inaccuracies amended. Please address requests to: the Data Protection Officer, Ricardo UK Ltd, Shoreham-by-Sea, West Sussex, BN43 5FG, United Kingdom.

Changes to this Privacy Policy

We may change this policy from time to time and any changes will be posted to this page. Please check back to see any changes or updates.