Ricardo JV awarded U.S. Army contract option for Electronic Maintenance System

Ricardo JV awarded U.S. Army contract option for Electronic Maintenance System
11 January 2018

Ricardo JV awarded U.S. Army contract option for Electronic Maintenance System

Ricardo Control Point – managing partner of the C2D Joint Venture – has announced today that the U.S. Army has exercised Option Year 1 of the Electronic Maintenance System Next Generation sustainment contract.

The Electronic Maintenance System (EMS) Next Generation (NG) is a collection of software applications used by the Army to assist with the maintenance of vehicle platforms ranging from logistics support trucks, to armored personnel carriers, main battle tanks, and the ubiquitous HMMWV.  The EMS NG includes state-of-the-art tools to author content for vehicle technical manuals, build the electronic manuals, view the manuals and run diagnostics and repair procedures on vehicles. This suite of tools being developed by Ricardo Control Point greatly improves and expands upon the prior paper-based manuals by guiding operators and vehicle maintainers through interactive troubleshooting and repair scenarios based on user observations and system diagnostic faults input by the user.

Work performed during this Option Year 1 will include an annual software release incorporating required feature changes and bug fixes. Service pack releases may also be delivered throughout the year as critical needs are identified by an EMS customer. Ricardo Control Point will respond to software vulnerability alerts and maintain the system's cybersecurity compliance. The joint ventures’ work will improve EMS system performance, usability and maintainability while incorporating state of the art technologies. Customer support and training on the use of the EMS suite are also part of the recently awarded sustainment scope. The one-year period of performance under this option will run through September 2018.

This option year provides Ricardo Control Point and the C2D Joint Venture the opportunity to continue the design refresh work initiated during the base period and provides the maintenance and support needed for this important Integrated Logistics Support Center (ILSC) product.

“This new contract provides a terrific opportunity for Ricardo Control Point and our C2D joint venture partners,” commented Ricardo Defense Systems president Chet Gryczan, “to build upon the services we have provided to this very important customer over the past decade, and to demonstrate our expanded technical capabilities and support capacity. We are extremely pleased to have been awarded this contract and look forward to serving the U.S. Army during the option year and beyond.”